Last updated: 21 March 2021
This Site is fully committed to maintaining the privacy of any information (‘personal data’) that you provide to us. Furthermore, we commit to ensuring that such data is held securely, used appropriately and only retained for as long as is necessary. We will only ever ask you for the minimum amount of information required to provide our services efficiently; we have no desire to retain (and therefore maintain) any more information than is necessary. We aspire to comply to the fullest extent possible with applicable data protection regulations, in particular the European Union’s General Data Protection Regulation (‘GDPR’), where applicable.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
The information you give to this Site is used to process transactions for products and services, improve KH’s products and services, and to also communicate with you as and when needed. We only share your information with trusted third parties who assist us in the operation of this Site, and help us to conduct our business and service customers and visitors, such as our payment processing system, etc. These trusted third parties agree to always keep this information confidential. KH does not and will never share your personal information with unrelated third parties.
Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, and process your purchases. Personally identifiable information may include, but is not limited to your name (“Personal Information”) such as your company name (if applicable), address, email address, phone number(s) etc. This data is shared with our third-party transaction processor(s), e.g. PayPal.
When you sign up for the Site’s mailing list you are required to submit your email address. This mailing list data is shared with our email service processor(s), e.g. MailChimp.
When you complete the contact form on our Site, we will ask you for a number of pieces of personal information, such as your name, email address and other contact details. This is obviously required for us to respond to your request. We will only ask you for the minimum amount of information required to appropriately fulfil your request. This will usually be your name, one or more contact details, and any specific information about your request.
We may use this information to contact you about other of our own services that we believe may be of genuine interest to you. We will not use this data for any further purpose without your express further consent. We will never sell your information to any third party.
If you do not use or submit an online form on the website, no data will be collected in that regard.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third-party services such as Google Analytics that collect, monitor and analyse this information. You can read here what this means for you. KH’s aim in collecting non-personally identifying information is to better understand how visitors use the Site, and as a result improve visitors’ browsing experience.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information – please also refer to the General and Information Collection And Use sections.
Updating Your Information
You may update your personal information at any time by emailing the Site at firstname.lastname@example.org or via our email service processor(s).
You may at any time opt out of receiving further communications from KH, such as a newsletter subscription, and have your personally identifying information deleted from the Site’s records by emailing us at email@example.com or via our email service processor(s).
If you are not logged into Facebook or Instagram when you view our Site, then it is not possible for any personal information about your visit to be collected, and therefore we do not specifically ask for your prior consent.
If you are logged into Facebook or Instagram when you view this Site, then Facebook or Instagram will know when you visit us. We do not have any access to the detail of that personal data, as you have consented to share it with Facebook or Instagram, not us. We only see anonymised data about the numbers of people who have responded to our advertising or other social media activity.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Minors under 18 years
KH does not knowingly collect personally identifiable information from users of this Site who are under 18 years old. No personally identifiable information should be submitted to this Site by visitors under 18 years old without the prior written consent of their parent or guardian. If you are an adult who has reason to believe that a minor under your supervision has, without your permission, provided his/her personal information to this Site, you can email us at firstname.lastname@example.org.