Shopping & Shipping Information
Artwork
Once you have purchased a piece of artwork from the Art Shop, you’ll receive a confirmation email. KJ will follow this up with another email to confirm when your order is ready for shipping and give you the tracking details.
Packaging
All artworks are carefully wrapped in acid-free tissue paper and plastic cellophane and shipped in a hard-backed unbendable envelope or box, with additional protective padding.
All work is sent with tracked, registered post (you sign for the package on delivery).
Shipping costs & tracking
As KJ is based in Sweden, she uses PostNord most of the time and usually ships items 1 to 2 times a week.
KJ currently offers free shipping to customers based in Sweden.
Please ensure your shipping address is correct when you place your order, as KJ is not responsible for orders shipped to the wrong address. She is also not liable for any extra postage required to re-ship the order if the package is returned to her for any reason (unless of course she has mistakenly shipped it to the wrong location).
Once KJ has posted your order, she’ll send an email to you to let you know your package is on its way to you, including the tracking number. She is not responsible for lost or damaged goods. Luckily, the vast majority of packages arrive safe and sound.
Shipping time
It is hard to say how long shipping will take, as a lot also depends on your country’s postal service. KJ does not offer expedited shipping, but all items are sent with tracking, so you can check the delivery progress. If you haven’t received your goods in 4-5 weeks, please email KJ at hello@kjhutchings.com.
International shipping
KJ currently ships to any country.
Please note that KJ is not responsible for any customs tax or duties that are may be payable by you for goods sent to your country, or any resulting delays in delivery due to customs checks.
Payments
KJ uses PayPal to process purchases, which is safe and easy for you to use. You don’t need to have a PayPal account. It will safely and securely process your debit and credit card payments.
VAT (Value Added Tax)
In Sweden VAT is added to art works at a rate of 12% and is charged to all customers based in European Union (EU) countries. You can check out this site for more information: https://europa.eu/european-union/about-eu/countries_en
Refunds & returns
All sales are final once you have ordered and paid.
Copyright
All images and content © KJ Hutchings. By purchasing her artwork you agree and are bound by the copyright agreement and are granted permission for personal use only. Images are non-transferable and the sharing of files is strictly prohibited. They are for non-commercial use only. The images may not be resold in digital form, as part of a digital kit or as a printed piece. KJ Hutchings owns the rights to her artwork and therefore retains the rights to reproduce any of her original artwork at any time. If you are interested in purchasing prints of the original artwork you have purchased (from the Art Shop) please contact KJ directly. The buyer may not reproduce the artwork in any way without KJ’s written permission. If her artwork appears in a magazine or other media, please credit KJ with the artwork.
Thank you for respecting these terms.